Sell with Navo Checkout
Connect Stripe, publish digital products, and deliver paid downloads from your Navo profile.
Navo checkout lets creators sell one-time digital products directly from a Navo profile. Buyers pay through Stripe Checkout, then receive a private download link by email.
Quick Reference
| Step | What You Need |
|---|---|
| Connect Stripe | A Stripe Express selling account with payments and payouts enabled |
| Add Product | A product using Navo checkout sales mode |
| Upload Asset | At least one private digital file |
| Publish | A ready Stripe account, valid price, and uploaded asset |
| Fulfillment | Automatic email and download access after payment |
How the Sales Flow Works
- You connect a Stripe selling account from Navo.
- You create a product and choose Navo checkout.
- You upload the digital files buyers should receive.
- You publish the product.
- Buyers open the product page from your public profile.
- Buyers pay through Stripe Checkout.
- Navo confirms the payment and emails a private download link.
- Purchases appear in your analytics.
Connect Stripe
Open the Setup guide, Products editor, or Settings > Stripe Selling Account, then click Connect Stripe.
Navo creates a Stripe Express account and sends you to Stripe hosted onboarding. Stripe may ask for identity, business, and payout details. When Stripe enables both payments and payouts, your selling account is ready.
Stripe Statuses
| Status | Meaning |
|---|---|
| Not connected | No Stripe selling account has been created yet |
| Pending | Stripe account exists, but onboarding details are incomplete |
| Restricted | Details were submitted, but Stripe still needs review or more information |
| Ready | Payments, payouts, and submitted details are enabled |
If onboarding is incomplete, use Resume Stripe from the setup guide or product editor. If the account exists, Stripe dashboard opens the Stripe Express dashboard for account and payout details.
Create a Checkout Product
In the product editor:
- Enter a product name and price.
- Choose Navo checkout as the sales mode.
- Add a description, product slug, and cover photos.
- Upload at least one digital asset.
- Save the product.
- Click Publish when all requirements are ready.
Navo checkout is currently designed for one-time EUR digital sales. Use External mode when you need shipping, subscriptions, coupons, taxes, or a checkout flow hosted somewhere else.
Upload Digital Assets
Digital assets are private files that buyers receive after payment.
Supported files include images, videos, PDFs, ZIP files, Word documents, and text files.
Limits:
- Up to 10 files per product
- Up to 50MB per file
- Up to 500MB total per product
Cover photos are not paid assets. Use cover photos to market the product; use digital assets for the files buyers should receive.
Publish Requirements
Publishing a Navo checkout product is blocked until:
- Stripe Connect status is ready.
- Product price is greater than zero.
- At least one digital asset is uploaded.
- The product has a valid slug.
Publishing creates or updates the Stripe product and price on your connected account. If you change the price later, publish again so checkout uses the latest price.
Fees and Revenue
Navo charges a 5% platform fee on each paid sale. Stripe also charges payment processing fees.
Example:
| Item | Amount |
|---|---|
| Gross sale | EUR 20.00 |
| Navo fee, 5% | EUR 1.00 |
| Stripe fee | Final amount from Stripe |
| Creator net | Gross sale minus Navo fee and Stripe fee |
The product editor shows the Navo fee and estimated creator net before Stripe fees. Purchase analytics shows final net revenue after Stripe reports the processing fee.
Buyer Checkout and Delivery
Buyers do not need a Navo account to purchase.
During checkout:
- The buyer enters an email address and optional name.
- Stripe collects payment.
- Navo creates a pending purchase before redirecting to Stripe.
- Stripe confirms payment through a webhook.
- Navo marks the purchase as paid, creates a 7-day access grant, and sends the buyer a download email.
If Stripe confirmation is still processing when the buyer returns, Navo shows a pending page and continues fulfillment when payment is confirmed.
Download Access
The buyer email links to /download/{accessToken}. The token is stored securely as a hash and expires after 7 days.
When the buyer opens the download page, Navo checks that:
- The access grant is active.
- The purchase is paid.
- The token has not expired.
- The access has not been revoked.
The page then creates short-lived signed URLs for each file. These file URLs expire quickly, but the buyer can revisit the download page while the access token is valid.
Refunds and Disputes
If Stripe reports a refund or dispute, Navo updates the purchase status and revokes the active download grant. Revoked access is no longer downloadable.
Buyer Accounts
Guest checkout works without a buyer account. Buyers can also create a buyer account from the email link or at /buyer/signup.
When a buyer account uses the same email as a checkout purchase, Navo links matching purchases to that buyer dashboard. The buyer dashboard shows purchased products and can generate fresh short-lived download URLs while access is still valid.
Common Issues
Stripe Is Connected but Not Ready
Stripe may still need missing business details, bank information, or review time. Open Resume Stripe or Stripe dashboard and complete any requested steps.
Publish Says an Asset Is Required
Upload at least one digital asset and wait for the upload to finish. Cover photos do not count as paid assets.
Buyer Did Not Receive an Email
Ask the buyer to check spam or promotions folders. If payment is still pending, the download email is sent after Stripe confirms payment.
Buyer Access Expired
Download access lasts 7 days. Expired or revoked access cannot generate new file URLs from the buyer dashboard.
Next Steps:
- Create Products with the right sales mode
- Review Purchases to track revenue and access
- Open Analytics Dashboard to understand product interest